1. Great Value
Gorilla Inflatable operate a full hire service! This means you get one price that includes delivery, set up and collection – so you can put your feet up and relax. Our prices are low without compromising the quality and safety of our service thus giving you great value. We offer free delivery in East London (for further details, please call us).
2. Top Quality Bouncy Castles
We purchase all of our Bouncy Castles from British manufacturers with the latest colourful designs. All of our bouncy castles are inspected and cleaned before and after every hire and will come to you in excellent condition.
Your safety is our key priority – All of our bouncy castles are inspected to comply with BSEN 14960:2013, the industry safety standard. We are members of the BIHA (British Inflatable Hirers Alliance), ensuring we are always up to date with the latest safety regulations. We hold £5m Public Liability Insurance and our electrical equipment is PAT tested. When we set up your castle you will be given safety instructions and advised on how to safely use the inflatable.
4. Great Customer Service
We promise to make your event a great success and will try our best to accommodate your requests where possible. If you have any bespoke requirements please give us a call and we will see what we can do. In circumstances where we cannot accommodate your request, we will always be polite and courteous to our customers. Customer satisfaction is our main goal, if for any reason you’re not happy please let us know so we can try to rectify this.
We always provide a professional service, we turn up when we say we will and maintain an excellent level of communication from the initial contact through to the service on the day of hire. Take a look at our testimonials page to hear what our happy customers say about our fantastic service!
6. Free cancellation
We understand that unforeseen events happen and that may require you to cancel/change your booking. We charge no cancellation fee, if you change you let us know at least 3 days before the day of your booking. We want to give you complete peace of mind.
7. Convenience – our website is always open
Our site is open 24hrs, 7 days a week to take your bookings via our contact us form. We are also happy to take your bookings via telephone on 07900799970 between 8am-10pm, or you’re welcome to email us by clicking here to contact us.
8. All our staff are DBS checked.
All of our staff undergo Disclosure and Barring Service (DBS) checks. To give you added peace of mind.
9. No booking fees
We promise to never charge booking fees.
10. Loyalty scheme
We operate a loyalty scheme that gives you even more savings if you book with us regularly. Call us on 07900 79970 to find out more.